August 09, 2016

XENTRY Internal Error (3.17)-3.175 Customer Solution

Here is a customer solution to Mercedes MB Star diagnosis SD Connect C4 XentryInternal Error (3.17)-3.175.

Error message:
Internal Error (3.17)-3.175
Please contact the Star Diagnosis Call Center
Internal Error (3.17)-3.175

 
Error Analysis from customer:
this error only appears when your lic_key_2.dat file is marked read only.. but if you have to have your laptop connected to the internet (like I require for work) then when not set read only,Xentrydeletes the contents of this file requiring you to reenter your key every time you run Xentry.

Solution #1.
make sure the C:\Documents and Settings\All Users\Application Data\LicDir\lic_key_2.dat file is NOT set to read only, and completely disconnect from the internet.

Solution #2(for those of us that require internet connections for work)..
copy C:\Documents and Settings\All Users\Application Data\LicDir\lic_key_2.dat to the desktop.. rename it to lic_key_2.x4711.. copy it back into the directory. make the lic_key_2.dat file NOT read only.. make the lic_key_2.x4711 file READ ONLY... This seems to keep the nasty error from returning, but still gives the long time for Xentry to close error.

Hope this helps.
http://mbsdconnect4.blogspot.com/2016/08/mb-star-xentry-internal-error-317-3175.html

Posted by: mbbenzstar at 08:41 AM | No Comments | Add Comment
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